Refund and Returns Policy

Vehicle Return & Refund Guidelines

At Striker Cars, we aim to offer both new and pre-owned vehicles at fair and competitive prices. Because of the nature of vehicle sales—especially when items are sold in bulk or on an “as-is” and “where-is” basis—our return and refund policy follows industry standards while remaining transparent and fair for our customers.

1. Final Sale Policy

All vehicles are sold as-is and where-is, meaning they are offered in their current condition at the time of purchase.

  • We do not accept returns or issue refunds based on personal expectations regarding vehicle condition, brand preference, or resale potential.

  • Customers are encouraged to review product information carefully before completing a purchase.

  • Buyers must inspect the vehicle upon delivery and report any concerns within the timeframes outlined below.

2. Situations That May Qualify for Review

In limited circumstances, we may consider a partial refund or replacement. These situations include:

Incorrect Vehicle Delivered
If the vehicle you receive is significantly different from the one you ordered.

Severe Shipping Damage
If the vehicle suffers substantial damage during transportation. Photo or video evidence must be submitted within 48 hours of delivery.

Lost or Undelivered Shipment
If your vehicle does not arrive due to shipping issues. This must be reported within five business days of the expected delivery date.

3. Reporting a Problem

If you believe there is an issue with your order, please follow these steps:

  1. Contact us by email within 48 hours of delivery.

  2. Include your order number, clear photos or videos of the issue, and a detailed explanation.

  3. Our team will review the case and respond within 3–5 business days.

4. Refund Handling

If a claim is approved:

  • Compensation may be provided as store credit or a partial refund, depending on the situation.

  • Refund decisions are made at our discretion.

  • Shipping and transportation costs are non-refundable.

  • Cash refunds are not provided.

5. Customer Responsibilities

Before purchasing, buyers should:

  • Carefully review vehicle details and descriptions.

  • Understand that used vehicles may include surplus units, returns, or vehicles with minor imperfections.

  • Inspect the vehicle immediately upon delivery and report any concerns promptly.

By completing a purchase through Striker Cars, you acknowledge and agree to the terms outlined in this policy.

Last Updated: March 9, 2026